Shipment
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As a general rule:
- The dispatch takes place to private and business addresses. And of course also at parcel stations.
- The preparation time from order receipt to readiness for dispatch is a maximum of 48 hours. It can be shorter in individual cases and longer in rare cases.
- Prerequisites for the readiness for dispatch are availability and the complete receipt of payment.
- Up to 8 individual products are defined as the usual order quantities. The usual order weight is up to 1,000 grams.
- Working days are Monday to Friday. Public holidays are excluded.
- We only ship with reputable service providers, currently mostly with DEUTSCHE POST and DHL PAKET.
- Any applicable import sales tax, import duties or other costs are borne by the customer.
Within Germany
- From an order value of 30.00 EUR, the delivery is free of charge.
- If the order value is less than EUR 30.00, shipping costs of EUR 5.50 apply.
- The shipping time depends on the transport volume of the shipping service provider, the place of delivery, unforeseeable and unavoidable events and global influences, such as a pandemic.
- The currently expected delivery time is 3 to 5 working days from handover to the shipping service provider.
Within Europe
- For deliveries (usual order weight) within Europe, shipping costs of 9.90 EUR apply.
- The shipping time depends on the transport volume of the shipping service provider, the place of delivery, unforeseeable and unavoidable events and global influences, such as a pandemic.
- The currently expected delivery time is 4 to 8 working days from handover to the shipping service provider.
Worldwide (outside of Europe)
- For deliveries (usual order weight) worldwide shipping costs of 14.90 EUR apply.
- The shipping time depends on the transport volume of the shipping service provider, the place of delivery, unforeseeable and unavoidable events and global influences, such as a pandemic.
- The currently expected delivery time is 5 to 15 working days from handover to the shipping service provider.